📦 SHIPPING
Orders are processed within 2–4 business days.
Once your order has been shipped, you will receive a tracking number via email. Delivery times may vary depending on your location.
Please ensure your shipping address is correct at checkout, as Candle Keeps Co. is not responsible for delays or lost packages due to incorrect information.
📍 LOCAL PICKUP
Local pickup is available for customers who prefer to collect their order.
• You will receive a notification once your order is ready
• Pickup details (location, time, and instructions) will be sent via email
• Orders must be picked up within the scheduled timeframe
⏳ PROCESSING TIME
All orders are carefully prepared and finished in-house. Please allow 2–4 business days for processing before shipment or pickup.
⚠️ IMPORTANT NOTES
• Orders are not processed on weekends or holidays
• During high-volume periods, processing times may be slightly extended
• If you have any questions about your order, please contact us
📩 CONTACT
For shipping or pickup questions, please contact: [email protected]
Also, is their option for them to select local pick up or shipping