Privacy Policy

At Candle Keeps Co., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect

a. Personal Information
We collect personal details when you:
  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact customer support
This may include:
  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed securely via third-party gateways)
b. Automatically Collected Information
When you use our website, we may automatically collect:
  • IP Address
  • Browser & Device Information
  • Pages Viewed
  • Cookies and tracking data
2. How We Use Your Information
 We use your information to:
  • Process and deliver orders
  • Provide customer service
  • Send order updates and promotional messages
  • Improve website experience and performance
  • Detect and prevent fraudulent activity
  • We do NOT sell your data to third parties.

3. Cookies & Tracking Technologies
We use cookies to:
  • Enhance website functionality
  • Remember your preferences
  • Analyze traffic and user behavior
  • You can disable cookies via browser settings, but some features may stop working properly.

4. Sharing Your Information
We may share your data only with trusted third parties, including:

  • Shipping & delivery partners
  • Secure payment processors
  • Email marketing platforms (only if you opt-in)
  • All partners follow strict data protection rules.
5. Data Security
We use industry-standard security measures to protect your information from unauthorized access or disclosure.
However, no online system is 100% secure, and you acknowledge that you use our site at your own risk.

6. Your Rights
You may request to:
  • Access your personal data
  • Update or correct your information
  • Request deletion of your data
  • Unsubscribe from marketing emails
  • To exercise your rights, contact us at: [email protected]
7. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

8. Children’s Privacy
We do not knowingly collect personal information from children under 13.
If you believe a child has submitted information to us, contact us immediately.

9. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page with a new “Last Updated” date.

10. Contact Us
For any questions regarding this Privacy Policy, please contact:
Candle Keeps Co.
Email: [email protected]